💻 Industry-Leading Digital Experience
Our online repair system replaces the old paper forms and endless phone calls. Submit your repair request online, then track everything in real-time through your personal Customer Portal, including status updates, technician photos, two-way messaging, and callback requests.
Built exclusively for Boost Lab: We developed this entire system in-house to provide you with unmatched transparency and service. Real-time tracking, direct communication with our team, and complete visibility into your repair. You won't find this at any other turbo shop.
📝 Complete the Digital Repair Form
Start by filling out our secure online form. This instantly alerts our team that your turbo is coming and gives us everything we need to begin work immediately upon arrival.
✅ What happens after you submit:
- You'll receive an email confirmation with your submission details
- You'll get instant access to your Customer Portal for real-time tracking
- Our team is automatically notified to expect your turbo
- No printing necessary. We track everything by your name when it arrives
📊 Your Personal Customer Portal
Once submitted, you'll have 24/7 access to our proprietary customer portal. This custom-built system was designed from the ground up to give you complete visibility into your repair. Something no other turbo shop in the world offers.
Live Status Tracking
Watch your repair progress through each stage with our visual timeline. Know exactly where your turbo is in the process at any moment.
Photo Documentation
View detailed photos of your turbo throughout the repair process. See exactly what we see on the bench.
Upload Your Own Photos
Need to show us something? Upload photos directly through the portal to share additional details with our technicians.
Technician Notes
Read detailed notes from our technicians as they work on your turbo. Stay informed about findings and progress.
Two-Way Messaging
Have a question? Send us a message directly through the portal and get a response without playing phone tag.
Request a Callback
Prefer to talk? Hit the callback button and we'll reach out to you directly. No waiting on hold.
Quote & Invoice Access
View your repair quote, approve work, and access invoices all in one place. Complete transparency on pricing.
Days in Progress
See exactly how long your repair has been in progress. We track business days so you always know where things stand.
🔐 Secure & Easy Access
- Confirmation Number Lookup: Access your repair instantly using the confirmation number from your submission email
- Email Lookup: Have multiple repairs? Search by email to see all your current and past jobs in one place
- Email Verification: Your information is protected with email verification. Only you can access your repair details
- No Account Required: No passwords to remember. Just your confirmation number or verified email
Boost Lab Advantage: This portal is a custom software solution we built specifically for our operation. No other turbo shop offers this level of transparency, real-time communication, and customer control. You're never left wondering what's happening with your turbo.
📦 Ship Your Turbocharger
Dade City, FL 33523
📋 Packing Checklist
📦 Use Sturdy Packaging
Double-wall box recommended (avoid thin Amazon/USPS boxes)
🛡️ Protect from Oil Leaks
Wrap turbo in plastic bag to prevent oil damage to box
🎯 No Printing Needed
We track your turbo by name. No paperwork required in the box!
📦 Secure Packing Material
Fill empty space so turbo cannot shift (avoid packing peanuts)
🔧 Remove Extras
No oil/coolant lines or other items needed
🚚 Ship with Tracking
Insurance recommended (FedEx/UPS preferred)
🔍 We Assess & Quote
Within 3 to 5 business days of receiving your turbo, we'll contact you with a detailed repair quote and timeline.
Our Promise: No work begins without your approval. You're in control every step of the way.
💵 Inspection Fee: $125 (waived if you proceed with the rebuild). No obligation if the repair is more extensive than expected.