Step one
Complete the digital repair form
Start by filling out our secure online form. It instantly alerts our team that your turbo is on the way and gives us everything we need to begin work the moment it arrives.
What happens after you submit
- You receive an email confirmation with your submission details.
- You get instant access to your Customer Portal for real-time tracking.
- Our team is automatically notified to expect your turbo.
- No printing necessary. We track everything by your name when it arrives.
Your command center
Your personal Customer Portal
Once submitted, you have around the clock access to a portal we built ourselves to give you complete visibility into your repair, the kind of visibility most turbo shops do not offer.
Live status tracking
Watch your repair move through each stage on a visual timeline. Know where your turbo stands at any moment.
Photo documentation
View detailed photos of your turbo through the repair. See exactly what we see on the bench.
Upload your own photos
Need to show us something? Upload photos straight through the portal to share detail with our techs.
Technician notes
Read notes from our technicians as they work. Stay informed on findings and progress.
Two-way messaging
Have a question? Message us in the portal and get a reply without playing phone tag.
Request a callback
Prefer to talk? Tap the callback button and we reach out to you. No waiting on hold.
Quote and invoice access
View your quote, approve work, and access invoices in one place. Full transparency on pricing.
Days in progress
See exactly how long your repair has been underway. We track business days so you always know.
Secure and easy access
- Confirmation number lookup: access your repair instantly with the confirmation number from your submission email.
- Email lookup: have multiple repairs? Search by email to see all your current and past jobs in one place.
- Email verification: your information is protected with email verification. Only you can access your repair details.
- No account required: no passwords to remember. Just your confirmation number or verified email.
The Boost Lab advantage: this portal is custom software we built specifically for our shop. Real-time communication, full transparency, and control on your side of the screen mean you are never left wondering what is happening with your turbo.
